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Data recovery

Data recovery is the process of salvaging data (files, photos, videos, emails, documents etc) from damaged, failed, corrupted, or inaccessible storage devices when it cannot be accessed normally due to physical damage or software damage to the file system on the storage device.

Some examples of computer storage devices are:
  • Internal hard drives within the computer
  • External hard drives, usually USB disk
  • USB flash disks
  • CDs and DVDs
  • Cloud storage
Computer documents, photos, videos etc can be lost due to:
  • Accidentally deleting
  • Damage to the storage device
  • Corrupt files
  • Viruses and malware problems
Data recovery by the user is not something that should be carried out light heartedly. The lost data can easily be damaged or permanently erased if the wrong tools are used.
If you do find that you have lost files that are important to you then the first thing you should do is switch the computer off at the wall or press and hold the power button for at least 5 seconds until the computer switches off. Shutting down the computer normally can allow the operating system to overwrite the lost file and then it is permanently lost to you.